Work with us

Company Overview:

Join the innovative team at Nubilaria, the leading company in providing cutting-edge solutions in the healthcare sector. Our flagship product, ACTide, is a comprehensive software platform dedicated to managing the entire lifecycle of clinical study data: collection, cleaning, monitoring, and long-term storage. We are passionate about revolutionizing clinical research and improving outcomes for patients.

Position Overview:

Nubilaria is seeking a motivated and detail-oriented Key Customer Account for its Healthcare department, to support our sales team in analyzing the requirements of contracts for clinical studies, managing release timelines, creating quotes, and facilitating communication between Sales, Administration, and Operations. This role involves:

  • Ability to handle administrative tasks such as document compilation, communication management, report preparation, and record-keeping.
  • Understanding the details of the company’s products or services to respond to customer inquiries and support the sales team.
  • Capability to effectively manage and organize daily activities, including follow-ups, order management, and meeting scheduling.
  • Strong communication skills are essential for interaction with the sales team, clients, and other company departments.
  • A predisposition to meet customer needs, respond to their questions, and provide high-quality customer service.
  • Familiarity with productivity software such as Microsoft Office or equivalents, to manage documents, spreadsheets, and presentations.
  • Ability to analyze sales-related data and provide reports that can assist the sales team in making informed decisions.
  • Collaboration with the sales team and other company departments to ensure smooth communication and efficient workflow.
  • Problem-solving skills to address challenges that may arise in the sales process and post-sales support.
  • Proactive approach in handling tasks and seeking ways to improve processes.
  • Familiarity with CRM system.


  • Utilize CRM tools to maintain and manage sales data, customer interactions, and lead tracking.
  • Support the sales team by analyzing clinical study protocols, determining timing requirements, and creating accurate quotations for prospective clients.
  • Conduct statistical analysis and generate reports to identify trends, opportunities, and potential areas for growth within the market.
  • Act as a liaison between sales, administration, and operations, ensuring seamless communication and coordination.
  • Leverage clinical background to comprehend protocols and contribute insights into optimizing the sales approach.
  • Assist in the development of sales strategies and contribute to refining sales processes for maximum efficiency.


  • English level B2 prerequisite.
  • Education/Background in the clerical or clinical field (f.i. Accounting diploma or higher qualification).
  • Proven experience in a similar role, preferably within the healthcare or clinical research industry.
  • Proficiency in CRM software and strong analytical skills for data interpretation and statistical analysis.
  • Ability to comprehend and interpret clinical trial protocols, understanding the workflow and intricacies involved.
  • Excellent communication and interpersonal skills to facilitate collaboration across different departments.
  • Detail-oriented with the ability to manage multiple tasks and deadlines effectively.


  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Engaging and collaborative work environment.
  • Contribution to the advancement of clinical research and patient care.

How to Apply:

If you are enthusiastic about leveraging your clinical background and contributing to the growth of a dynamic team, please submit your resume and a cover letter highlighting your qualifications and interest in this position. We are excited to review your application and welcome you to be part of our mission at Nubilaria.

Join Nubilaria in transforming the landscape of clinical research with ACTide, and play a pivotal role in driving our sales department toward continued success!

Apply here

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Get in touch

+39 0321 612905
Fax +39 0321 1851240
Baluardo La Marmora, 13
28100 Novara (Italy)